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HPE Foundation Care – 1 Year Post Warranty – Warranty

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

  • General Information
    • Manufacturer
    • Hewlett Packard Enterprise
    • Manufacturer Part Number
    • HA6K8PE
    • Manufacturer Website Address
    • https://www.hpe.com/au/
    • Brand Name
    • HPE
    • Service Name
    • Foundation Care – Post Warranty
    • Product Type
    • Warranty
SKU: HA6K8PE Category:

Description

  • Service Information
    • Service Main Type
    • Maintenance
    • Service Sub Type
    • Electronic and Physical
    • Service Characteristic
    • Parts & Labour
    • Service Description
    • 24x7x4 Hour
    • Provided Support
    • Phone Support
    • Remote Diagnosis
    • Web Knowledge Base Access
    • Defective Media Retention
    • Parts Replacement
    • Repair
    • New Releases Update
    • Service Response Time
    • 4 Hour – Parts and Labor
    • Service Location
    • On-site
    • Service Duration
    • 1 Year
    • Product Supported
    • HPE StoreOnce BB917D, BB917DR Storage