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HPE Proactive Care – 3 Year Extended Service – Service

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.

  • General Information
    • Manufacturer
    • Hewlett Packard Enterprise
    • Manufacturer Part Number
    • H9FX1E
    • Manufacturer Website Address
    • https://www.hpe.com/au/
    • Brand Name
    • HPE
    • Service Name
    • Proactive Care – Extended Service
    • Product Type
    • Service
SKU: H9FX1E Category:

Description

  • Service Information
    • Service Main Type
    • Maintenance
    • Service Sub Type
    • Electronic
    • Physical
    • Service Characteristic
    • Parts & Labour
    • Service Description
    • 24x7x4 Hour
    • Provided Support
    • Remote Diagnosis
    • Phone Support
    • New Releases Update
    • Parts Replacement
    • Repair
    • Web Knowledge Base Access
    • Web Support
    • Service Response Time
    • 4 Hour – Parts and Labor
    • Service Location
    • On-site
    • Service Duration
    • 3 Year
    • Product Supported
    • HPE ProLiant Servers:
      • DL580 Gen10
      • DL580 Gen10 Base
      • DL580 Gen10 Entry
      • DL580 Gen10 Performance